Can I wear the jewelry every day?

Yes. Our pieces are designed for everyday elegance—lightweight, comfortable, and durable enough to become part of your daily style.

Jade Roseraie Promise

• Tarnish-resistant stainless steel, Silver, gold.

• Hypoallergenic & nickel-free

• Designed for everyday elegance

How should I care for my jewelry?

To keep your pieces looking beautiful, we recommend:

• storing jewelry in a dry place

• avoiding harsh chemicals and perfumes

• gently wiping with a soft cloth after wear

How long does shipping take?

Orders are typically processed within 1-2 business days. Shipping times vary depending on location, but most orders arrive within 2–7 business days within the United States.

Yes, we have the option of self-pickup from our stores.

For detailed information please contact us.

Do you accept returns?

At this time, Jade Roseraie does not offer refunds. However, we are happy to offer exchanges within 7 days of delivery if you are not satisfied with your piece.

To request an exchange, please contact us within 7 days of receiving your order.

for hygiene and safety reasons, earrings are final sale and cannot be returned or exchanged.

Items must be:

• unworn

• in their original condition

• returned in original packaging

What if my package is lost or stolen?

Once a package has been shipped, it is in the care of the postal carrier. If your tracking shows the package was delivered but you cannot locate it, please contact your local carrier for assistance. Jade Roseraie is not responsible for lost or stolen packages once delivery has been confirmed.

What is Jade Roseraie?

Jade Roseraie is a romantic jewelry house inspired by rose gardens, timeless femininity, and heirloom elegance. Each piece is designed to feel delicate, meaningful, and lasting.